Product error installs

I have a couple third part applications that I'm trying to install that
install SQL databases. However I get similar errors during both for the
install.
I'll end up w/ an Error 11001 in the app event log and the contents of the
error common to both is: Error 1001.Setup failed. --> Windows NT user or
group 'NT AUTHORITY\domain users' not found. Check the name again.
Windows NT user or group 'NT AUTHORITY\domain users' not found. Check the
name again.
User or role 'NT AUTHORITY\domain users' does not exist in this database.
User or role 'NT AUTHORITY\domain users' does not exist in this database.,
(NULL), (NULL), (NULL).
I've talked to a couple other users and they haven't experienced the same
issues. My server is set to mixed mode and the SA account does have a
password. I've tried installing using the SA account as well as a domain
admin account and neither worked.
Is the NT account you are using to install a member of the local server
Administrator group?
Brad Feaker
Ex nihilo, nihil fit
"Mike" wrote:

> I have a couple third part applications that I'm trying to install that
> install SQL databases. However I get similar errors during both for the
> install.
> I'll end up w/ an Error 11001 in the app event log and the contents of the
> error common to both is: Error 1001.Setup failed. --> Windows NT user or
> group 'NT AUTHORITY\domain users' not found. Check the name again.
> Windows NT user or group 'NT AUTHORITY\domain users' not found. Check the
> name again.
> User or role 'NT AUTHORITY\domain users' does not exist in this database.
> User or role 'NT AUTHORITY\domain users' does not exist in this database.,
> (NULL), (NULL), (NULL).
>
> I've talked to a couple other users and they haven't experienced the same
> issues. My server is set to mixed mode and the SA account does have a
> password. I've tried installing using the SA account as well as a domain
> admin account and neither worked.
|||Yes
"Brad Feaker" wrote:
[vbcol=seagreen]
> Is the NT account you are using to install a member of the local server
> Administrator group?
> Brad Feaker
> Ex nihilo, nihil fit
> "Mike" wrote:
|||Try installing using a local system account and then changing the service
accounts after the install is complete.
Brad
"Mike" wrote:
[vbcol=seagreen]
> Yes
> "Brad Feaker" wrote:
|||Tried using the Administrator account on the local machine. Same problem.
"Brad Feaker" wrote:
[vbcol=seagreen]
> Try installing using a local system account and then changing the service
> accounts after the install is complete.
> Brad
> "Mike" wrote:
|||Instead of using a windows account at all, choose the 'Local System Account'
option during the install.
Brad
"Mike" wrote:
[vbcol=seagreen]
> Tried using the Administrator account on the local machine. Same problem.
> "Brad Feaker" wrote:
|||this is an interactive application that i'm trying to install so I'm not sure
there is a way to do what your asking. i'm assuming it comes to this error
some point where it's creating the db in sql. it's funny though the the db
and tables appear to be created fine.
"Brad Feaker" wrote:
[vbcol=seagreen]
> Instead of using a windows account at all, choose the 'Local System Account'
> option during the install.
> Brad
> "Mike" wrote:
|||At this point you may want to toss the problem back to the vendor....sorry I
could not be of any assistance...
Brad
"Mike" wrote:
[vbcol=seagreen]
> this is an interactive application that i'm trying to install so I'm not sure
> there is a way to do what your asking. i'm assuming it comes to this error
> some point where it's creating the db in sql. it's funny though the the db
> and tables appear to be created fine.
> "Brad Feaker" wrote:
|||Thanks. I did so Monday. I believe they're stumped.
"Brad Feaker" wrote:
[vbcol=seagreen]
> At this point you may want to toss the problem back to the vendor....sorry I
> could not be of any assistance...
> Brad
> "Mike" wrote: